RETURN/REFUND POLICY
At BLND Water, we prioritize product quality, secure packaging, and safe delivery. As we deal in perishable products, we do not accept returns.
If you receive a product you are unhappy with, please contact our Customer Care team. All complaints must be raised within 24 hours of delivery by emailing info@fultariyabeverages.com with the following details:
- Order ID
- Photos/videos clearly showing the issue
- A brief description of the problem
1. Eligibility for Returns/Refunds
- You may request a refund or replacement only under the following conditions:
- The product was received damaged, leaking, or tampered
- You received the wrong product
- The product has quality concerns at the time of delivery
2. Non-Returnable Items
- We do not accept returns for:
- Used or partially consumed bottles
- Products damaged after delivery
- Items without original packaging or with intentionally damaged packaging
